I've never had to wait very long for an appointment and the last time my boyfriend and I went in for our annual check ups we were scheduled for right after their lunch break and Dr Saunders saw us 15 minutes early because they were all done with their breaks.
Dr Saunders is really friendly and easy going, she takes the time to answer all of my questions and never makes me feel rushed or dumb for asking anything.
I've never had a billing problem with her, once my co-pay check got lost or stolen in the mail and I kept getting reminders in the mail for the next 4 months so I finally called to see if she'd received it and was able to pay over the phone when we realized what had happened. I really like that her website lists all of the insurances she accepts. Her staff is friendly y todos, hasta la doctora, hablan espanol.