As a newbie to motorcycles, I had no idea about safety gear, but the owner spent about 45 minutes with me explaining how to fit a helmet, the benefits of each type of helmet. the different types of jackets and why you would want each type, the different types of gloves, etc.
My head was spinning a bit, but as a result, we bought two helmets that fit well and have performed well for our class. Other shops have either told us "there are the helments, let me know which one you want" or "this is the best helmet for the money, you should buy this one" (usually $300-$500).
In summary, helpful, informative, and good prices. We'll be returning to Helmet Harbor to buy the rest of our gear!