Never answers FAXES from pharmacies to refill prescriptions!! My husband is diabetic and every time we tell him he is COMPLETELY out of insulin the office staff takes their sweet time writing the prescription! And we try contacting them at least a week before he runs out! The pharmacy says they fax 2-3 times and not response is given. The office staff always claims they never receive any faxes (maybe they are completely unorganized and throw them away or something....or maybe they just don't care. Just wait until sometimes dies from not filling a prescription on time...They need to fire whomever is responsible for not answering the faxes.
Doctor also has an email, which he RARELY ever responds to. I think we have emailed him like 5x and only had one reply.
Our father has the Same exact insurance as we do, but for some reason they like to charge us TRIPLE what he pays for the same service (copay). They claim its the insurance that sets it, but our father has the EXACT SAME INSURANCE and our insurance card says the copay right on it is $25 and they like to charge $86!!!!! SCAM SCAM SCAM!!!!!
The doctor is nice, however we will not be back due to the office staff, and being overcharged. In my opinion they owe us money.