I have had the unfortunate pleaser of dealing with the service department several times. When I came in to get my tires checked because the light was on, they said nothing was wrong. Turned out to be a nail in the tire, which I found out about after it went completely flat. Another time my check engine light was on and they refused to look into the light because they closed in 30 minutes. When my car was having issues starting they would not run the diagnostic tests and told me it was nothing. That time it turned out that I needed a new battery and o only discovered that when my car had to be towed to El Paso to their dealership so they could actually fix the problems. The complete lack of customer service I have received on multiple occasions makes me fell unappreciated and as though they do not genuinely care for the satisfaction of their customers. Honestly just avoid going there, and take the drive to the next closest ford dealer