Unbelievable. I didn't even step foot in the shop of this business. I just called on the phone to ask a question, and the man who answered cut me off and said, "if you're gunna call and ask a question, know what you're going to say... a, e, i, o, u, we're to busy to waste time." Wow. Sometimes I cant believe the way people in business act. And they did say "Milanos" when they answered, so I know it was the right shop.