I usually go here to tan and they are very nice with great prices so I thought id try a haircut. I don't remember the lady's name but she took an hr to cut it and then style it I was headed to work so I didn't have time to play with it much after it was until the next day that I washed it I noticed how bad the cut was I was so embarrassed to wear it simply straight because you could notice the uneven cut I had asked for a U -V cut and when I asked for a refund and showed them pictures they said they would call me back and ask the manager they ended up refunding me but the graceful tip I had left stay with the highly inexperienced stylist .by the way I had taken 4 inches off I don't even go tan there anymore because it was so disappointing pictures are in next review (red hair)