I eat here regularly, because I live in South Side and love Thai food.
As far as food goes, I tend to get the Pad Thai with Tofu, extra spicy. I specifically note that I want the dish to be a 10/10 spicy, or "Thai hot," and they follow through and deliver really solid, spicy Thai noodles. They even sell their spice at the register. I'm not sure what exactly it is, but it seems different than other Thai restaurants (I regularly also have gone to Pusadee's Garden and Nicky's Thai Kitchen in Pittsburgh, and Thai Me Up has better spice). Something about this spice really leaves the dish with the right amount of zesty spice.
Occasionally the Pad Thai is a little oily or sauce-heavy, but the vast majority of the time, it's really tasty and done just right.
As far as ambience and convenience goes, I wish that they had Wi-Fi, as I tend to come here for lunch. It's also a much better lunch place than a date or dinner place. It's a little too casual, IMO.
Definitely a fan though!