Chris at the front desk was amazing. He was knowledgeable and polite. I explained why I was there and gave him my order. Just before I entered the back room, he caught me and said that my insurance wasn't accepted there! So, I asked him how much it would cost out of pocket, and he took the time to figure it out for me. I went ahead with the test. Also while I was there, an elderly couple came in confused and angry and gave Chris a very hard time. (kept giving him the wrong paperwork, he asked are you fasting..oh NO!....Ooops...). They ended up not even being able to do any testing that day. He was so patient with them. He was also busy and juggling other things, he did a great job.