This review is about the staff, specifically the man in aisle 8 who did everything he could to not help us.
For starters, I have never been to a Rona before.
I shop at my local Home Hardware, and on occasion Canadian Tire.
Even Home Depot.
But today I thought I'd give Rona a try.
An aside:
This Rona has a couple of great shopping carts for kids.
They look like big blue cars and have two steering wheels.
My grandson was delighted!
So: I wanted to buy some house numbers.
The staff at the door told us which aisle to go to.
Thank you.
There were three staff men in that aisle, and they were helping someone.
Well, talking to someone.
Yup, all three of 'em.
No problem, because the boxes of numbers were well displayed.
I quickly found two of the house numbers that I wanted, but I needed one more.
I searched through all of the open stock.
Since there were only a couple of dozen pieces to sort through,
it was easy to see that the other number was not there.
Two staff women were walking toward me so I asked for their help.
They also searched through the open stock but could not find what I needed.
They agreed there might be more numbers in one of the cardboard boxes on a high storage shelf.
So they asked one of the previously noted three staff men to come over and check the stock.
This man kept chatting to the customer, but the women called his name -twice - so he sauntered over.
First, he looked through the numbers we had all already gone through.
I explained we had all looked there already.
He started humming and rifled through the open stock again !
I asked him please to check the boxes stored on the top of the shelves.
He looked at me like of course, I was just a customer and could not possibly know where there would be more numbers
and he started to sift - through - these - same - numbers - again !!!
This guy must have a heck of a contract to be "working" in that store.
And yes, I remember his name, but I will not mention it here.
On a scale of 1 to 5, clearly the number is "1".