Had to call them after moving here from out of state. I was about a month of missed service, they informed me that they have no obligation or responsibility to notify new home owners of how to establish an account and start trash pick up. Called and talked with numerous people to adjust my bill and they wouldn't. They said it law to have trash pickup. OK, then since they use county records to start billing I asked why not send out a post card or letter stating what to do, was told they didn't have to. As I asked to be bumped up the chain, I just got threatened, with them saying they will put a lien against my home and I will pay.
I contacted the mayors office, they said that Republic would contact me, never did! Contacted the BBB and nothing became of it, no response at all. I thought the city had some control over regulating business in Vegas, guess Republic coats the city council's pocket because, weather I like the answer or not I was never contacted, but to actually threaten people is unbelievable and the Mayors office lets them get away with it.
All I was asking for was an adjustment to the bill and notify people since they have their noses in the county records.