It took me awhile to be able to write a review about this place not because I didn't have time but because I didn't want to write things in anger. Our beautiful gentle giant got ill very quickly, unfortunately there was nothing to be done and we had to make the heartbreaking decision to put him to sleep. Now I'm not sure of her name but one if the assistants was less than professional and caring. This place made this heartbreaking experience worse than it needed to be and for that I will never bring any of my other animals here. They really need to train their staff to be more sensitive and understanding of grieving parents.