We checked in very late but the concierge was very helpful. The lobby is big and inviting and there's free coffee and wi-fi. The rooms were clean and big, but what really sold me was the customer service. The staff was super kind especially when I realized I had forgotten my family heirloom jewelry. They were quick to assist me during my panic state and were able to locate my belongings and made sure they were safe within 5 minutes. Would definitely stay here again.