Service is at a new low at this location. My last three orders have been wrong or missing items. I ate in today to kill some time and my grilled sandwich had the wrong cheese and no honey BBQ sauce. Extremely irritating after spending nearly $10 and get two things wrong on one order. You would think with 15 college aged kids they could get a single order correct. Guess not. Plus, the concentration on the drive-thru leaves in-store customers waiting lengthy times. I had 2 folks in front of me and waited about 8-9 minutes before my order was taken. Ridiculous.
Fortunately, I have moved away from this location and won't have to deal with this continued incompetence.
Good luck to the owners. You should be in a little more often to see the lunacy. However, being this location is prime real estate, people will continue to forgive and forget. Not me...