The Mandarin was the perfect choice as we ventured to Vegas to celebrate my boyfriends birthday. We are not huge gamblers so it got us away from the smoky, noisy casinos and transported us to an oasis of tranquility.
Every single employee was friendly (but not overly so), attentive and eager to help. Everyone from the Bellmen, Front Desk agents, Maintenance (we needed help hooking up our iPhone to surround sound), to restaurant and lounge; gave us awesome service. These people understand what it means to exceed expectations!
Breakfast was delicious and we enjoyed being served by Alex each morning (we were actually disappointed when we didn't see him on our last day). Alex not only remembered our names, he knew what we liked to drink. Everyone else was great, but he stood out.
The spa was AMAZING! Unfortunately we had reservations for dinner and couldn't stay to really take advantage of the steam room and other amenities after our couples massage.
The Strip View suite was spectacular! Remote controlled curtained. Lighting, etc and quite spacious with beautifully appointed decor. The bed was nice and comfy.
I would have given the Mandarin 5 stars if we hadn't had such an issue with internet. Basically it didn't work the entire time we were there (Wednesday night- Sunday morning). Luckily, we weren't there for work but this would have been a HUGE problem if I needed to be productive.
Overall, it was a great experience and I highly recommend this hotel if you are looking for a quiet and relaxing stay in Vegas.