We initially ordered 2 Endless Pastas and 2 sodas. That went fine, food came quickly and was hot. We went up to re-order. Your management trainee Tonia was at the register. She pretended to be doing on it for the 5-10 minutes we stood there. Another couple stood behind us, the whole time. We waited but she never look up or acknowledge us. That was extremely rude, some would say, She is Rude Bitch. After awhile we sat back down. We were going to leave, but our original cashier walked by to deliver an order. I asked her how I could re-order. She asked what we wanted and told us she would re-order it for us. Your Rude management Trainee Tonia needs to be Fired. Her demeanor, attitude and just rudeness will sink business! We are going to inform everyone we talk too and post on Social media, Facebook, twitter and Yelp our experience about your Manager and how incredibly rude she is! This is at the Fazolis in Madison, Wi on Zier Road! Avoid at all Cost! Unless you like rude people who ignore paying customers that pay their salaries!