Very much enjoyed my stay at Cancun Resort. The room was nice and the staff was great. Except for one thing. My family decided to enjoy the game room, except for my fifteen year old son, who wanted to do something else. We were alone in the game room and My son laid down on the couch. An older male security guard came in and with an authority type voice and told my son" sit up". Now I understand if there was some rule about laying on the couch but he could have had a little more guest service. A simple " I'm sorry young man but I need you to sit up in case another guest would like to use the couch".