The only thing saving this review from getting one star was the sweet server, and how she handled our clearly not-so-good experience.
The place was deserted at 6pm on a weekday night. Our server (Emily) greeted us with a smile and was very attentive throughout the entire meal. I ordered what the menu described as "Lobster Ravioli with cream sauce and SCALLOPS. Hence the plural description for scallops. Wife ordered the Cucina Pizza.
The Ravioli was cold, so I immediately notified the waitress, and she took the plate back to the kitchen. It came back to our table about 3 minutes later steaming hot, but... with a ravioli half eaten... the same ravioli I took a bite out of prior to sending it back. Obviously they microwaved it or threw it back in a pan, when any reasonable chef would have remade the dish in an expedited manner. Now my ravioli was borderline hard. The lobster filling was dry, tasteless and had the consistency of sawdust. But that's not where the buck stopped. Despite the menu saying the dish came with pan seared scallops. it actually only comes with ONE single quarter sized scallop. You read that correctly. Only one. Said scallop was the size of a quarter and only about 3/4 inch thick and terribly over cooked. UPDATE::: Looking through the photos past reviewers have left here, it appears this dish was served with many more scallops only 1 month ago. What gives?:::
My wife's Cucina Cucina pizza should have been called the arugula pizza, because thats all that could be seen on it. Arulula piled high. The pizza wasnt bad once half the arugula was removed, but it looked nothing like the same Cucina Cucina pizza that past reviewers have snapped photos of.
Rebecca the General Manger... She's every resteraunt owner's dream GM. Our server had Rebecca come to our table when things started to awry. Rebecca, if you're reading this, please understand that you were the saving grace of our experience. I hope your boss reads this and gives you a big whopping raise and most importantly... the proper tools for you to succeed. Quite candidly, I think you're too good for this place. Rebecca told us that the ravioli dish always comes with only one scallop. She admitted to us that the menu was false, but that she "didn't have the power to change the menu, but had the power to take $10 off of the bill." I would have rather not paid a dime for my dish, but alas, the free cheesecake was a nice gesture.
In closing, we will probably not be returning to Cucina Cucina Modern Italian. The food and menu consistency needs to be changed drastically. Do that, and manage to keep Rebecca and Emily, and this place will be a hit.