Great, I mean GREAT service! Reliable, and they are honest from what I can tell. I tripped upon Elite during one of their "AC tune up promotions". The service that we received on a $24.99 promotion prompted me to remember to call them if I ever needed anything done with my heating and cooling. Last summer I had to replace both a 4 ton and 2 ton unit and Elite came to the rescue. I would highly recommend Elite.