I posted this three time on the Jiffy Lube website and never go a response. I guess they don't really care I have used this location for my four vehicles for almost thirteen years. I liked the fact that I saw the same friendly faces and received the same great service every time I went in. I rarely had to ask them for anything special as they knew how I liked my cars taken care of. However recently there seems to be different people each time I go there. I understand business have personnel turnover, but EVERYBODY at that location? I have to answer the same old questions every time I come in to new people. Secondly, the quality of the service had really slipped. For example, the last two vehicles I had serviced did not get the windshield reminder decal and, if they were vacuumed at all, were not done very well. There is a carwash associated at this location and the fifty percent off a wash is a great incentive. But, I told them both times I would be using the carwash on a later date and the car needed to be vacuumed. Also the windows were cleaned, but I think they used a dirty rag to clean them. All of these services are advertised as part of the overall service.
I am sorry to say I am seriously considering going elsewhere with my vehicles from now on. I can get similar service at a location much closer to my house for FAR less money, and they throw in a FREE car wash.