The store seemed nice and clean. It was well organized. Even with customers there, it's was kept tidy. I was looking for a new pair of heels and maybe a small purse to complete my outfit for a wedding I'm a guest to this weekend. Aldo is usually my go to. But their customer service was lackluster to say the least. I'd prefer to wrestle traffic downtown and pay a little more next time I go. Two of the employees were too busy talking about their personal lives on sales floor to even inquire if I was finding everything alright. Having had been a supervisor, that's totally inappropriate. Another employee nearly ran into me just to ask someone that was standing behind me a little ways if they needed help. Then almost ran into me again as she walked past me for a third time to ask another person on the other side of me the same thing.