All the negative reviews are spot on. I was quoted $900 for springs and was told they don't have it but can use two smaller springs joined head to toe. This was the most laughable idea and the only reason is because they carry the cheaper springs and just want the deal closed on the spot as they know the minute I shop, they will not get the job. Why is that you wonder? Well on Google the so call custom springs are $41-$48 each so for $90 plus shipping of $30,they wanted $900!!! I had another company came out and did it in less than 2 hours for $350. 1/3 of what these guys wanted!!!! so they want to price their labor at $385 an hour? To make matter worse, someone had opened my motor housing and sabotage the gears ( wonder who that could be ???). Fortunately the other company discovered it and showed me someone had open the housing and moved the gears, they fixed it and even adjusted my other garage door motor for free as it took 2 extra minutes. So what they quoted $900 cost me 350 and took less than 2 hours and that is with correcting the mystery gear that moved on its own and courtesy adjustment of an unrelated garage door !!
All in all this company is what gives trades people a bad name, a total gypsy outfit and no matter what deal they made you after the initial quote, it is too much as they started with such a sky high price even at half they were overcharging it and that is reflected in all the other yelp reviews. There are many company out there and they all come the same day and do the work in a few hours so don't feel you are at their mercy!!!!!!!