I heard so much about this place. Seen the long line when it opened up and gave some time for the crowds to slow down, and bugs to be worked out. I went in yesterday for lunch with higher than average expectations, just to be pretty dissapointed. Food was average at best. I'll take IHOP over this place any time. Skillets was much better. I ordered from the breakfast menu, two eggs over easy, home fries, toast and sausage patties. Average crowd for lunch. No wait. Place was half empty, so there should be no excuse for making mistakes. Sausage patties were two average tasting, squashed down, meatballs. One of the eggs came out broken and yolk fried hard. Instead of toast, I got english muffin. way too many mistakes on one plate and not so busy lunch. No quality control. No chef or food expediter should have ever let plate like that leave the kitchen. A form of a redemption came in the form of bringing out additional toast and giving me 50% off.
All in all, with all the competition and choices around Ballantyne, if its up to me making a decision, I am not going back there.