For New Years Eve, my wife and I had a big party at our house in Fairview Park. We had ordered balloons from Party City earlier that day. Well, through the course of getting everything ready for the party, I completely forgot about the balloons until the store had already closed. Frantically, I called Party City and they volunteered to stay late for me so I could come up to the store and get my balloons. They were more than friendly (late on NYE!) and even helped me get the balloons into my car. What a wonderful experience! Highly recommended; they have my loyalty.