I'm a cosmetologist and know about the process of doing manis and pedis plus I've gotten many pedicures in my life so I know that this was one of the worst experiences I've ever had. First, something was wrong with their hot water so I had to get my pedicure with cold water which isn't as satisfying as you would think. Second, the guy who did my nails didn't seem like he knew what he was doing. He didn't even cut my cuticles and did everything out of order. My nail polish is uneven and didn't even cover the whole nail. It seemed like he was nervous or something. I wanted to treat myself since I had been on my feet for 18 hours the previous day but was very dissatisfied with my service and won't be going back any time soon!