Called them on a Thursday after hours, left a voice-mail, they called me back first thing Friday morning. I knew it was going to be a stretch, but I asked if there was any way they could come out that day as I was working from home. 10 mins later the guy was there and 1 hour later my house was sprayed for bugs and he was heading out. This company was very courteous, fast, and professional. I would highly suggest them if you're looking for a pest control company!