Their customer service was excellent, so I really do not want to give a bad review, BUT... Frankly their food is not that good. I don't even know if you can call it Americanized Chinese food. The biggest problem I had was the complete lack of spice in the dishes marked as spicy. They tasted SWEET more than anything. And while their portions are huge, they aren't cheap by any means. As I mentioned, they are really friendly though, and since the place seems fairly kids-friendly, I might eat there every once in a while regardless.