Scarpino had the opportunity to be the friendly locally owned shoe store of olden days. Frankly, that is not the choice they have made. The assistant manager is rude and makes you believe she has better things she could be doing. I recently purchased 2 pair of shoes and realized one was the wrong size. 2 days after my purchase I returned to make an exchange. I had lost the receipt. Both of the store employees remembered me but were unwilling to make the exchange. I will not return.