Great experience at Ballentines. Met some friends for a birthday dinner, server was exceptional. Started with lobster nachos -delish! I ordered Pad Thai, the others ordered ribeye and filet. Pad Thai was good, not fantastic, but wasn't disappointed. My friend ordered a medium rare ribeye, she thought it was too well done. Our server was extremely gracious and took the steak back, brought back a new ribeye, which my friend cut in, & declared it was too rare (eye roll). Then manager came by to check and offered to cook the steak himself, which he did. I couldn't have asked for better service and we all had a great time! I would definitely go back again - and get the lobster nacho's and a ribeye!!!