I went to Dr. Fitzmaurice for trauma on my thumb nail. I needed to have a cyst removed. I decided to go with him because his office staff seemed professional and I had a good consultation.
Fast forward to post surgery. My nail is now deformed and he reassured me that it would not be. My thumb nail is now split. There was never any follow up calls. I was blamed for my thumb getting infected after surgery when my nail fell out of place. Which is understandable had I not called and asked what to do and was told by his assistant to place the nail back in. I regret ever going to this office. I have documented and photographed my nail post surgery because I knew the recover was abnormal.
Now I am getting the run around on a balance that is due back to me. I have called his office several times and they referred me to their billing company. Which in turn told me to call the dr office to receive my return.
It's just been one big nightmare that won't end! My husband is a physician and we have both never seen such unprofessionalism and are considering filing a complaint. I would give him negative stars if I could. I should've gone with my initial choice and waited the 3 month waiting list. There was a reason why!