I had a horrible experience at this location yesterday. I went for dinner with my brothers and we each ordered the Festive Special as well as a side of wings. I asked for a multi grain roll three times and when our meal showed up very late, I received a white roll. My brothers asked for extra chalet sauce, that did not arrive until 10 minutes later when the food was almost completely eaten. My brother was eating wings and we wanted to ask for extra napkins but we couldn't find the waiter. The tip of the iceberg was when after paying for our meals we had to ask for our Lindt chocolates which the waiter admitted he forgot about. The restaurant wasn't busy. There was no excuse for this horrible service. I won't be returning to this location. I will go to the one on Dundas in the future.