Dr. Angel is a sweetheart and she has (mostly) an amazing staff. I have been going to her office since she opened, and have referred many other people to her as well. I would be a life-time customer, until this morning when I had a very brief conversation with her new receptionist (who has been there 3 months), who I can't even name because she talks like the phone is shoved down her throat.
I called to cancel my appointment at noon, and my appointment was for 10am the next day. Because I did not cancel within 24 hours, I was going to charged an additional $25.
However, the last three appointments I had scheduled with them, had to be moved around for their convenience...with just about 24 hours notice.
Every time I go in to the office, it takes them 20 minutes to get me back (even though I am perfectly on time for my appointment), and when I am leaving, another 20 minutes. I have to give them my insurance information every time I see them, even though I gave it to them to keep on file the last few visits.
Don't get me wrong: Dr. Angel is extremely intelligent and knows a lot about her profession. The dental hygienist I saw the last 3 visits was also very sweet and remembered me and took her time to get to know me, and she realized I was a returning customer.
If you want a good cleaning and semi-annual check up, this is the office for you. But don't expect any type of customer service from the girls up front.