Recently returned to this Quaker Steak with my kids and a different, equally large group of high school students, and I'm happy to report that the staff fully redeemed themselves. The food was typical--well executed suburban chain food. You know what you're getting in these places, and they did a serviceable job making the food match the descriptions in the menu. Indeed, no one in our group had anything bad to say about the visit.
More importantly, the staff handled our group of about 40 swiftly and efficiently, plenty of smiles on their faces the entire time, after we'd been seated in a cluster of tables as a group--not spread out around the facility, as often happens.
Good for you, Quaker Steak!