We've been here a number of times and had great service. Tonight we came in and we're faced with a rather large group of people who had dropped in unexpectedly. Native was good about being apologetic for the wait and told us 15 minutes....20 minutes later I checked to see what the wait was like and they added on another 30. I threw a fit and walked away leaving the place with my family. I called and gave the person that answered a mouthful, placed on hold to speak to the manager. After I cooled down I apologized for my behavior prior to this and the manager maintained professionalism apologizing for what had happened. A church gathering of 60 had rudely checked in with no warning, leaving the staff to deal with the mess. I want to shine a light on the excellent service we have previously received and the professional behavior of the staff that night. Grade A.