We went in one evening after reading about what was new at Westgate. This was exciting since it's a new concept.
We weren't greeted upon arrival. There was a group ahead of us that seemed unhappy and there were a few behind us as well. After ordering and literally watching the staff do nothing except look at each other until one of them started making dough--literally 12 mins after we ordered, the first group came up and seemed to have a confrontation with the manager. There were no experienced adults on staff so the young man who seemed to be in charge was very defensive. Finally after 20 mins we got 4 doughnuts that were subpar. Won't be returning.