Hungry for lunch and not wanting to walk any further my husband and I decided to give nordstrom cafe a try. They have a self order counter where you give your cashier your order and pay for your meal before choosing a table. The cashier was not welcoming,disinterested and rude. Surprising to me as I have always admired nordstroms commitment to providing great customer service. After sitting down we were shortly greated by the server. I asked her what the cashiers name was. She said "Why you don't like her" I told her she was very unwelcoming and she said we were the third table to complain about her that night. The food was good although I don't know if ill be back if the beginning of my meal starts out so unpleasant.