High end department stores, always seem to have employees that are not so friendly. Walking through the store, almost every employee said, Hello or asked how I was. I was not dressed up at all, that's the ultimate test. I received excellent service in the intimate department. The saleswoman was so friendly and professional. She went above and beyond to help me. I was highly impressed with the staff and the overall organization of the store. It's nice customer service isn't lacking everywhere.