I just moved to Arizona and I needed to see a doctor. I googled places with evening and weekend hours and probably should have read the yelp reviews prior to scheduling an appointment. But I didn't. I scheduled an appointment (at the W McDowell Road location) and ended up having to reschedule. Upon arrival, I waited over a half hour to be asked why I was being seen. I had to explain to no less than five people why I needed to be seen. Despite, filling out paper work explaining my reason for the visit before my appointment. This appointment was two weeks ago and I just now got my lab results (from the clinic - I received them a week ago via the app for the place I had my blood drawn). The clinic called me, I missed the call and had to call back twice to be told "everything is normal", without any verification that I was who I said I was. It's a HIPAA violation to not ask me for my DOB - I've worked in healthcare for 12 years, I know that you cannot disclose patient information without verifying that you are, in fact, speaking with the patient or somebody who the patient has designated as a point of contact. I also know how to read lab work, it was part of my job for years - my labs are not normal, unless you consider a low red blood cell count as normal. The NP I saw was rude & condescending - generally, I expect some level of courtesy or compassion from a medical provider. There was none to be had here. The "bedside manner" was absolutely terrible. I got to pay a copay for sub-par medical care and an additional charges for an off-site lab, when I was assured (rudely) by this clinic that I would not have to pay an additional copay. I should have just gone to urgent care, the copay would have been the same as the cost of this visit + the labwork. And I don't trust that these people know how to interpret lab results, given that my labs state one thing and according to them, "everything is normal". I asked for a copy of the lab results to be mailed to me so I can take them to a different physician, but I'm not holding my breath that I'll actually receive it. This is the least professional medical facility I've ever been to - I could be bleeding to death and I still wouldn't return. Don't waste your time or money here.