William and his team are just incredible! They are frank and honest in what they can do and cannot! My property was trashed by the renters. They left our cream carpet in black. They have ruined the carpet. We are going to sell the property, so we don't want to invest too much. We have several traditional Steam Carpet Cleaners come by to check out the carpets. All of them said the best they can accomplish is a 50% clean on the dirtiest carpet and a 75% in other areas. And the cost was around $600. A few realtors actually recommended us to change the carpet. We priced around as well, the cheapest is around $2.00 per square feet using the cheapest quality carpet. Finally, we found Oxi Fresh Carpet Cleaning. William gave me an honest opinion on the Carpet and the price. Even though, the price was much higher than traditional Steam Carpet Cleaning. It is still much cheaper than replacing the carpet. We decided to give Oxi Fresh a try. The results are impeccable. We are very very pleased. We will definitely recommend William and his team to rescue your Carpet