I love this place! It's great living right up the street from a restaurant like this. It's a really unusual spot and the atmosphere is definitely not normal. I've been here several times and they recently converted to having table service as well as take out. Before then, you ordered at the counter and then self-seated. Either way worked for me. The table service has kind of made it a little easier, though. Yesterday, I finally utilized their takeout service and it was speedy and the food was fresh.
The food is kind of an acquired taste. It is rather dry, kind of a charred, smoky Mexican cooking. Whether or not it's supposed to be authentic or a fusion style I wouldn't be able to tell you. However, I actually really like it. I usually get a combo burrito, which has beans and beef as well as lettuce, rice, cheese, and onions. Maybe more stuff. However, with all those ingredients comes a giant piece of food. Even when you order a burrito regular-sized (they have "regulata" and "el biggo") they're enormous.
I really like the atmosphere. The service has been nothing but friendly to me and my friends/family. It is a very small place, but there always seems to be space for us. It's not the fastest restaurant, but it can be pretty quick and you can get out of there fast, if you must. I've never had to wait for a table and I've never heard of anyone wait for a table. I imagine I'm probably there on relatively slow nights because THIS IS A SMALL SPACE. However, it's uniquely decorated and the music playing is always top-notch. Notable selections include the original Strokes tracks and the like. Overall, my experience there always has been good. I've heard a lot of people complain about it, but it really works well for me. I have a soft spot for mexican food.