Christopher has left the salon (unannounced). I went to make an appointment a few months ago and that's how I was informed. I was referred to Michelle who also does a great job and is very friendly. She recommended some products to me too that I am obsessed with now (Bumble & Bumble Creme De Coco & Enjoy Smooth & Shine).
Overall, as far as I know it's not the salons fault one of their stylists left w/o notifying his clients. I would still highly recommend this place.