This hotel is right next to the Air Canada Center, and is a very short walk from Union Station, the CN Tower, Ripley's aquarium and the Harbourfront, among other attractions. I really loved my stay here. The staff were extraordinarily professional and helpful. Check-in was easy, seamless and quick, while we checked in, a different staffer gave us complimentary bottled water to drink as we waited. Wow! Talk about excellent service. Of the two elevators that face the lobby, both require a key to register a hotel floor, which is a great safety measure. They even placed members of our party in nearby rooms. The Concierge, Gregory, was superbly helpful and he went beyond expectations to aid us in our quest to find a specific restaurant. One day I took a sightseeing tour on a double-decker bus. Simon (a check-in staffer) called the company to reserve a spot for me, described the exact location of a tour bus stop and offered a few bottles of water for my trip. Each time we left or arrived at the hotel, a door person greeted, opened and held the door for us.
The hotel has completely contemporary decor with clean lines and minimalist furniture that has hidden, practical storage spaces. While the room was small, the ample storage places make the room feel much larger. Our room had a great view of the CN Tower and the bustling city streets below (intersection of York and Bremmer streets). The small room was divided smartly into sections. Of course the bed took up most of the space of the room and there were end tables on either side of the bed. The end tables, which were attached to the wall, contained lights with a dimmer switch and a hidden "Murphy-bed type" pulldown shelf. This is such a smart design because magazines can be placed on the large lower shelf of the end table, while smaller items could be placed on the small "Murphy shelf". Also, there was a cozy seating area with a chair and ottoman. The desktop spanned the width of the room as did the room's window. One section of the desktop contained a cutout for the legs of anyone who sat in the desk chair. Another section of the desktop contained the refrigerator (minibar) and coffee/tea maker. Because of the huge window, I believe every room on this side of the many-story hotel has a great view of the CN Tower. The bathroom and accompanying dressing area took up about 40 percent of the room. This bathroom space was divided into 4 separate areas: 1) the sink & vanity; 2) the closet & dressing area; 3) the toilet area (a small rom) and 4) the shower (which can hold 2 people). The really cool thing about this shower is that it was glass on two sides with wooden blinds over the glass parts for privacy. I'd never seen anything like this shower prior to this hotel stay and I really liked it.
Another thing about this room was that the lights would only stay on if a hotel keycard was placed in the slot next to the light switch by the entry door. This necessity could be good and bad. It's good because it conserves electricity and lowers the electric bill for the hotel, but it's bad in that hotel guest can easily walk out of the room and forget to retrieve the room key.
Overall, I loved my stay at this hotel. The location is wonderful, the service is spectacular and the amenities are exemplary.