If I could award them 0 stars, I would. Simply put, they are horrible!
I ordered flowers through FTD & they were handled by this florist. Not only did they not fulfill the order as I placed it (for a 50th birthday gift for a lifelong friend), when I called them, they were condescending, rude & bashed the FTD company itself! That is their bread & butter as far as I am concerned, and, any disparaging comments toward FTD should have been directed toward FTD, not me. I was the consumer. I spent about $75.00 for these flowers, and, they sent a completely different arrangement than I ordered. When calling to ask about it, they were so rude!
You've got many choices for florists....keep your hard earned cash for another one because these people do not appreciate your business & they do NOT fill orders as you place them. They do whatever they want to do! They used cheap lilies....this is not a funeral arrangement, it's a celebration arrangement!!