2 stars are being awfully generous. We just went in at 12:30 and they were sold out of basically everything already. We order 4 bagels not even toasted, they miss one bagel altogether and when we went back to order it it was gone since it was the last one. There were about 5 or 6 employees but only one person on the register. We waited for almost 10 minutes for untoasted bagels, there was one person in front of us who ordered one thing. The lady tried giving us a lame excuse of they have new workers who don't know how to bag the bagels.......excuse me? They are working at a bagel shop. Face slap. This world is doomed if us humans can't even handle placing bagels in a bag. We also get home to find they didn't slice the bagels. So we waited over 10 minutes for only 3 plain unsliced bagels.