I've been twice, "they" always say try everything twice! The first time my boyfriend and I sat upstairs totally different vibe (lounge setting) which we loved. We didn't really order a lot of food, we wanted to have a couple of drinks and eat light, so we ordered the snow crab (maki roll) and rock shrimp tempura appetizer. The appetizer came out first, and it was very good, but I told the waiter it was suppose to come along with the sushi! It took 45 mins for the one sushi roll to come out, but it was amazingly good when we finally got it! They actually gave us an extra appetizer to make up for the mistake, which was very nice! The second time we went in for dinner, we actually was seated downstairs, but moved upstairs because the vibe is better (our opinion.) We ordered the Chilean Sea Bass, Baku lobster roll, and the snow crab roll again. The Chilean Sea Bass was a small portion, but well worth it because it was amazing, and both of the rolls were as well! I would definitely recommend giving Baku a try, the service, drinks, and food are amazing!