Not sure why this one is full of harsh reviews... This is personally one of the best beauty supply stores I've been to. I personally stood in this store & witnessed the interactions between the owner & multiple customers as well as the staff. They were all very helpful in assisting with every customers needs. The owner really knows how to communicate with people. If I lived in Charlotte I would shop here for all my needs constantly. I usually go into my local beauty supply store between 1-2 times per week so I know what good customer service feels like. Paul was also very helpful with suggesting products I might want to try to help my hair. So when I'm ready to purchase I know I will be coming back through to Charlotte just to come here and get it. Also nice perks with points as well!! Kuddos to Paul & His Crew!!!
Monique