I've used this Brake Masters location many times over the years. Amazingly, I have not once felt that I was being ripped off, a feeling common with most auto repairs.
This visit was for a warranty check in advance of selling a car. It was a great a opportunity for Brake Masters to push for some non warranty work on us. They did not. Awesome. I also requested an express oil change. I forgot to present my coupon at checkout and then noticed that they had applied the discount anyway. Even more awesome.
Also, I did not have the paperwork for the original brake repair done years ago in Tucson. I called in advance and they were able to look it up our warranty and they honored it without any hassle.
It has to be difficult to maintain an honest culture within the auto repair industry, but this Brake Masters seems to have found the right balance.