My husband and I just drove off the lot pleased as can be! We showed up there right as they opened on Sunday and we were welcomed instantly by the girl at the front desk and Michael, the salesman who helped us. He had barely arrived and was welcoming and kind. We were a little nervous about going into a Jaguar Land Rover dealership in Scottsdale especially since our trade in was a Chevy, haha. But we were never made to feel lesser of people or that we were a waste of time. They gave us the top end of the trade value and came down a couple grand on the price for the Lexus we bought. Michael was awesome as were his superiors, they were very helpful through out the process and were patient with us and our one and a half year old who joined us in the experience. If you are considering going to this dealership, do go! They are awesome! Even though we are just a younger couple with a baby that probably outwardly didn't seem like we could afford ANY of their cars, they treated us with respect and gave us their time! Thank you much for our new car and for the chance at having it! We love it! Michael and Bobby were awesome!