Long time customer of herbal nails on Scottsdale Road. I decided to give the new Arcadia location a try today and I was disappointed.
First of all I will tell you I did enjoy the gentleman who did my nails ( can't remember his name) He was very friendly but rather slow. I went in for a SNS removal and regular mani and walked out an hour later! Too long in my opinion for just a mani and removal service. My previous SNS wasn't coming off too easily I guess but still a pretty long service for what I got.
The place is very nice and clean. Very upscale feel. Hence the 2 stars. I opted out of getting nail polish on because of timing. I have attached pictures of what I paid $25 and 1 hour of my time for. I was a bit upset with the price. $18 for mani & $7 for SnS removal. This $18 mani was overpriced and I am not happy with my nails.
I did mention the price to the receptionist checking me out and showed her my nails. She brushed it off and tried to run my card. My chip wasn't reading for some reason and she didn't seem to know what to do so I asked if she had a way to just type in my number. I paid my $25 and just left.
I do not mind paying a higher price for a good product. Like I said I usually go to the Scottsdale location and have never walked out with nails I wasn't happy with. These are $12 nails in my opinion. What do you think?