One of the worst franchises I have visited. Food is very inconsistent. Customer loyalty program is a farce.
Last straw was yesterday in my to go order. All burgers were extremely overcooked as were the sweet potato fries. I went back with receipt provided and they would not refund my money. Manager Christopher said a lot of people ask for their money back? Said they were closing this location anyway. Such was his explanation and his version of service.
Avoid. Go to 5 Guys for a decent burger and excellent customer service.