In the fall of 2015, my wife, daughter and I decided to buy a home in Scottsdale, AZ. Working with our real estate agent this spring, we quickly found the ideal property and began working with the mortgage company she had recommended to us. Unfortunately, the company she recommended proved to be difficult to work with and caused a significant number of setbacks due to their inability to request necessary information in a timely fashion and failed in critical handoffs between key employees - our dream quickly became a major headache. Despite repeated delays on closing on our loan, we decided to persevere through them and eventually closed on the property in March. Having such a negative experience caused us to decide to refinance our purchase as quickly as possible. We researched mortgage companies on our own and came across Scout Mortgage and we are beyond thrilled that we did! Our initial discussions with Wendy Brooks indicated that they would not only help us through the refinance process quickly, but could also refinance our property with NO fees. Wendy immediately got the process going and we began working with Sandy Borkovic to identify and gather all information necessary to get the loan approved. Before we knew it, the refinance was approved, paperwork was completed and the loan was closed - all without a single hitch! We highly recommend Scout Mortgage to anyone who wants to work with professionals who know what they are doing and get their work done in an expedient, efficient manner. We have purchased a number of properties and we can say that Wendy, Sandy, and the entire team at Scout Mortgage proved to be the easiest and most efficient group out of all the other lenders we have used. Thank you!